Zammad helps your team to find the right answers. After all, great customer service makes all the difference: two thirds of all customers have changed providers because of poor support.

Zammad hilft Ihrem Team, schnell die richtige Antwort zu finden. Denn kompetenter Service kommt an: Zwei Drittel aller Verbraucher haben bereits wegen schlechtem Service den …

Zammad allows you to create individual fields - such as specific dates or query classifications. And best of all, it works not only for tickets but also for users and organizations.

Enjoy the comfort of our hosted Zammad solution: secure and powerful on our servers in German data centers. So you don't have to worry about updates, backups, performance or data …

The Zammad Community brings you “Fun with Code“! We are proud of our thriving community that shares ideas and participates in the code and the Zammad documentation.

Learn more about how Zammad can maximize the productivity and efficiency of your support, thanks to smart integrations.

Apr 2, 2025 · In addition to the bugfix releases Zammad 1.0.3 & Zammad 1.1.2 we are releasing Zammad 1.2.0 today with following new functionalities for download: 16 January 2017 · …

Zammad allows you to create individual fields - such as specific dates or query classifications. And best of all, it works not only for tickets but also for users and organizations.

Zammad enables centralized user and rights management thanks to its secure LDAP integration. You can assign roles and permissions in no time at all - and make obstacles disappear quickly.

Jun 6, 2023 · Zammad 6.0 comes with several eagerly awaited features, including Mobile View, duplicate detection, and the most requested function by the community: MS Teams …