Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

A fishbone diagram, sometimes referred to as a cause-and-effect diagram or an Ishikawa diagram, is a quality tool that helps users identify the many possible causes for a problem by …

Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.

Total Quality Management (TQM) is an approach to success through continuous improvement. Learn more about TQM and find resources like PDFs at ASQ.org.

Tell Me About It (Quality Progress) Based on the PDSA cycle, this article introduces the plan-do-study-act-export (PDSA-X) cycle, which supports the collaborative pursuit of excellence across …

Earn your CQA certification and become a Certified Quality Auditor. Explore tests, exams, and certification details with ASQ's expert resources today.

Find a comprehensive list of downloadable quality tools, diagrams, and advanced implementation templates for all industries including healthcare at ASQ.org.

Learn more about the history of quality in the U.S. and throughout the world, including its medieval origins, how it impacted the industrial revolution, and its current applications, by visiting ASQ.org.

Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions. Browse the updated ASQ Quality Glossary here.